Privacy Policy

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Job Angel Privacy Policy (Support & Ticket Department)

1. Introduction

At Job Angel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with our support and ticketing services.

2. Information We Collect

- Personal Information: When you submit a support ticket, we may collect details such as your name, email address, and other relevant contact information.

- Technical Information: We may gather data about your device, including IP address, browser type, and operating system, to enhance our services.

3. How We Use Your Information

- Support Services: We use your information to provide and improve customer support, resolve technical issues, and respond to inquiries.

- Communication: We may use your email to send updates regarding your support ticket and inform you about service-related matters.

- Analytics: We analyze anonymized and aggregated data to identify trends and improve our services.

4. Information Sharing

- Third-Party Service Providers: We may share your information with trusted third-party providers who assist us in delivering support services. These providers are contractually obligated to maintain the confidentiality and security of your data.

- Legal Compliance: We may disclose your information if required by law or in response to legal proceedings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is entirely secure.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at the email address provided below.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our support services implies acceptance of the updated policy.

8. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

- Email: alex@jobangel.io

- Company: JobAngel LLC